12:00 Client call received
Client calls our team with on board courier enquiry
12:10 quotation given
Within 10 minutes the client is given a quotation.
12:30 Client accepts
Client accepts quotation.
12:45 Client is sent invoice
Client is sent a full invoice with payment details.
13:00 Client makes payment
Client instructs their accounts department to make payment for procured service of onboard courier.
Onboard courier collects urgent item to be transported from client.
15:00 Arrival at airport
Onboard courier arrives at the departing airport, all bookings have been taken care of by the OBC support team and relayed to the courier.
17:45: Aircraft departs
Onboard courier is now in the air safely with the clients urgent item on route to destination.
02:30 Aircraft arrives
Onboard courier arrives at destination airport.
Immigration and customs is cleared.
03:45 Collection of hire car
Onboard courier collects pre-booked hire/rental car.
04:45 Goods delivered
Onboard courier drives to delivery address and completes the job.
04:55 POD relayed
Onboard courier send copies of the proof of delivery to the OBC team.
05:00 Client notified
The OBC team relay the delivery confirmation to the client.